Account Manager - Inside Sales - Lab Water

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Job Number: 4558

External Description: A career at Merck is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

ESSENTIAL RESPONSIBILITY # 1: Responsible for sales activities in assigned accounts or regions.

  • Plan, organize and manage the defined sales accounts through tele-communication/e-mail/Web
  • Implement tele, e-mail & web based sales strategies, achieve sales targets and increase market share within the territory / accounts
  • Deploy and implement tele, e-mail & web marketing initiatives within the territory / accounts
  • Identify and target new growth markets segments within Applied & Research (hospitals) while supporting and growing current core business
  • Understand and communicate on key issues of customers and continuously improve customer satisfaction;
  • Provide market intelligence and feedback to management
  • Follow up on leads, quotes and


ESSENTIAL RESPONSIBILITY # 2: Responsible for sales activities in assigned dealers and their accounts.

  • Plan, organize and manage defined dealers through tele-communication/e-mail/web
  • Support dealers, identify business gaps and support them to reach out their customers effectively.
  • Conduct telemarketing, training to dealers and their staff with new products and growth driving products.


ESSENTIAL RESPONSIBILITY # 3: Develop solutions to enhance efficiencies

  • Convert smaller (low volume / dark accounts) accounts with marketing promotions and workflow pitches.
  • Proactively follow up leads generated from several marketing campaigns
  • Use of initiative to identify and follow up opportunities with companies who are not already on the databases
  • Manage the customer database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business
  • Work closely with the marketing team to achieve sales objectives
  • Use Dealer CRM system when available.


EDUCATION / KNOWLEDGE / SKILL REQUIREMENTS

  • Masters / Bachelorin Life science, Chemistry or any similar allied science is essential.
  • Inside sales through web, e-mail or telemarketing experience is a plus
  • Good communication skills, proficiency over English with a pleasant voice.
  • Self-motivated quick learner
  • Good team player
  • Proficient in MS office.
  • Experience of 1-2 years in similar industry is Desirable


What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at come2merck.com

Job Number: 181737

Community / Marketing Title: Account Manager - Inside Sales - Lab Water

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